All posts tagged: service

Don’t think I’ll be “rubbing my selfie” again in a hurry ūüė≥

Easter this year, for reasons I won’t bore you with, was an unusual one. It was because of this, that we found ourselves eating our Easter Sunday lunch at Rub Smokehouse and Bar – whose eponymous hashtag is ¬† “rubyourselfie” if you were wondering… We had been meaning to go here for ages, the many blogged and twittered pictures of giant juicy burgers and gushing reviews had tempted us and after an excellent experience at Red’s True Barbecue we thought, well, if we can’t do tradition, we can, at least, indulge in a post-Lenten meatfest. Well, what happened? Perhaps Easter Sunday wasn’t the best choice of days, but, hey, if you’re open then you’re still serving your best yes? ¬†The place was reasonably busy, not packed, but a healthy 2/3 full I’d say. It took a while to take our drinks order and a couple of apologies for the tardiness before they arrived and we ordered our food. But then the food arrived in about 4 minutes! I kid you not. How on earth is …

Wearing my Invisibility Cloak to the Curious Manor

I don’t like to take to my blog to complain about places without having given the offending bar, restaurant, shop etc the chance to put things right. When I got home from town a couple of weeks ago, I was so furious at my treatment at the Curious Manor that I was prepared to make an exception. I sat down and wrote a long, detailed, and no holds barred post on what happened. Having reached a certain age (and this is relevant given that my “certain age” no doubt accounted in no small part for the service I received) I have learnt that it is usually wise to sleep on such posts/emails etc before sending and, as, since then, The Curious Manor has apologised for the service I received, tell me they have spoken to the member of staff involved and have offered to make amends, I have, on reflection decided not to post my original draft. But, as it something of an apocryphal tale, about women, age, rudeness, customer service and moments in time …

Zaap, Nottingham, and a Pandanus first

Zaap, Nottingham’s latest Thai Street-Food style restaurant offering has appeared on Bromley Place next to Oaks. I ate there a few weeks ago, so sorry for the delay in getting this post up….. I am not sure what to make of Bromley Place yet, it is a nice little open space, but what do you do with it, right next to the busy and unrelenting traffic of Maid Marian Way? are the restaurants going to have tables out there? (which they would have in any other European country without a doubt). Anyway, it is currently a bit of¬†an¬†odd space. ¬† ¬†¬† Zaap is bold and brash¬†(in a good way)¬†and when we arrived for lunch, pretty busy (you can’t book in advance). Like, Thaikhun, another Thai Street Food place recently opened in the newly developing Victoria Centre food court, Zaap is styled to put you in mind of the busy, colourful streets of Bangkok and it does it pretty well, I think. It is a huge space, probably with slightly fewer more intimate areas to eat …

Oaks Restaurant, Bromley Place, Nottingham

Well, I guess Nottingham is famous for at least one Oak, perhaps now maybe two. Oaks is fairly recently opened and has been the subject of quite a lot of Twitter traffic of late, so we popped in for lunch today. Oaks claims to serve simple, locally-produced sausages and meats cooked over wood-embers that are sustainably sourced from coppiced woods managed by the local Wildlife Trust. Pretty impeccable credentials then – kind of felt that in tucking into my sausage I was doing my bit to¬†save the planet. All good. Forgot to take a photo of the outside (I know, I know) but for those that know Nottingham, it is on a corner facing up the hideous Maid Marian Way, thankfully something akin to a small paved “plaza” has emerged just in front during some renovation and reclamation work and so the aspect isn’t too bad. It matters not, anyway, as the inside is lovely. Inside has a lovely atmosphere – again pretty cavernous, but didn’t feel cold or unwelcoming, despite it being a drafty …